Forward Leeds Single Point of Contact (SPOC) Service Advisor
Salary: £15,623 – £18,616
Closing date: 14 September 2018 12 Noon
The SPOC Service Advisor will be responsible for providing an efficient and effective response to all contacts made to Forward Leeds, including those from professionals, service users, family members and carers.
Forward Leeds is the 2nd biggest drug and alcohol service in the country and is made up of several key partners, including Humankind.
Read the full Job Description/Person Specification and apply on the Humankind careers page.
Please scroll down for information about volunteering opportunities in Peer Mentoring.
Each of the seven partners making up the WY-FI Project recruit new people to their teams all year round. Click on the icons below to visit their job pages and view their current vacancies:
You might also find suitable job vacancies at any of these organisations:
What is peer mentoring?
Peer mentoring is where a person who has lived through a specific experience (peer mentor) helps a person going through a similar experience (peer mentee). Peer mentees learn from those who have recovered, or rehabilitated. Peer mentors learn new skills and improve their chances of employment.
What do WY-FI Peer Mentors do?
WY-FI Peer Mentors volunteer across West Yorkshire (Bradford, Calderdale, Kirklees, Leeds and Wakefield) by supporting our navigator teams to help adults with multiple needs engage with support services.
Using their own knowledge and lived experience of local services and recovery options, WY-FI Peer Mentors support and build up mentoring relationships with WY-FI beneficiaries to help them access relevant services. WY-FI Peer Mentors are important for demonstrating visible recovery and instilling hope.
WY-FI Peer Mentors receive training, supervision and travel expenses are reimbursed for each day of volunteering.
“Becoming a WY-FI Peer Mentor has completely changed my personality and it’s the perfect route for me back into employment” WY-FI Peer Mentor
We ask that Peer Mentors commit to a minimum of 1/2 day per week in their placement.
What do I need to become a WY-FI Peer Mentor?
To become a WY-FI Peer Mentor you must have:
- previous experience of volunteering or peer mentoring (supporting people)
- lived experience of at least two of the following:
- addiction to drugs, substances and/or alcohol
- re-offending behaviour
- mental ill health
How do I become a WY-FI Peer Mentor?
Please email completed forms to email@example.com or post them to:
Dewsbury Business Centre
13 Wellington Road East
What happens next?
When we receive your Expression of Interest form and if you are suitable for a WY-FI role, we will invite you to an induction session to discuss your application.
What training will I receive?
When the induction is complete, WY-FI Peer Mentors take part in a 12 week training course which will cover topics such as:
- mentoring skills
- negotiation skills
- conflict resolution, and
The course requires 1 day commitment per week for 12 weeks.
During training, you will have the opportunity to shadow WY-FI Navigators and WY-FI Peer Mentors. Upon successful completion of the course, you will receive an accredited CERTA Level 2 qualification in Peer Mentoring.
Once you have started as a WY-FI Peer Mentor, you will have access to even more training opportunities.
“This course has helped me so much, I’m so glad I did it” Peer Mentor course participant
If you have any questions or queries about Peer Mentoring please call Touchstone on 01924 460 432.